scheduled update disabled

[Anonymous]

Hi ,

I wanted to start the scheduled update process but it is disabled, the dashboard I use is powered by several different sources, all coming from the orgazioncioal sharepoint, does anyone know how to enable this option?

[v-angzheng-msft]

Hi, @Anonymous 

I recently noticed that when your credentials are configured incorrectly, the schedule refresh button also turns gray. This may help you. 

If you find other reasons for this, I'd love for you to share it here so we can learn new tricks.Thank you.

Best Regards,
Community Support Team _ Zeon Zheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[v-angzheng-msft]

Hi, @Anonymous 

I think you did not configure Gateway Connection.

Step1 - Goto Manage Gateway and configure source connections(Credentials)
Step2 - Assign configured source
Step3 - Enable schedule refresh

See links below for more information:

https://chanmingman.wordpress.com/2020/03/09/power-bi-scheduled-refresh-greyed-out/

https://forum.enterprisedna.co/t/schedule-refresh-is-unable/9665/5

Hope this helps.

Best Regards,
Community Support Team _ Zeon Zheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[AbhiSSRS]

Is this pbixc created by someone else who owns it?