cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
vinc Regular Visitor
Regular Visitor

report not refreshing from schedule refresh

newdate2.jpg

 

Hi,

 

I've got on onpremises gateway, i schedule the report to run at 9am everyday.

I've checked the logged it successfully ran at 9am.

But when i go into the report, the data is not refreshed with the latest info in SQL.

 

I've also tried manually push the 'refresh now' on the dataset.

It works alright with the latest data refreshed.

 

So i don't know why manually refresh dataset works but not schedule refresh ?

 

I have problem previously, i don't know if they are connected. The dataset failed to refresh due to incorrect numeric format, i've made the changes in 'Edit Queries'. Please take a look athttps://community.powerbi.com/t5/Service/Dataset-failed-to-refresh-Unable-to-convert-a-value-to-the-...

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Super User
Super User

Re: report not refreshing from schedule refresh

Hi there

Yes all the Power BI Servers are set to UTC, so when you using NOW() it is based on UTC time, and if you are in NZ that would mean it would be yesterday for most of the day.

I would suggest offsetting your data with =NOW()+12 which should make it 12 hours later when the dataset refreshes.

Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog

View solution in original post

13 REPLIES 13
Super User
Super User

Re: report not refreshing from schedule refresh

Hi there

What happens if you click on the "Reset to Default" button?

I have seen instances where there is a filter that is causing the report to not display data correctly.

Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog
vinc Regular Visitor
Regular Visitor

Re: report not refreshing from schedule refresh

Thanks for assisting.

I've just tried and it doesn't work.

 

Thanks

Super User
Super User

Re: report not refreshing from schedule refresh

What happens if you do a CTRL + F5 on the page?

Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog
vinc Regular Visitor
Regular Visitor

Re: report not refreshing from schedule refresh

It tried to refresh but nothing really happens.

Still no new data.

Super User
Super User

Re: report not refreshing from schedule refresh

I would try and refresh via Power BI desktop

And if that works then make sure that your gateway is looking at the same source.

Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog
vinc Regular Visitor
Regular Visitor

Re: report not refreshing from schedule refresh

desktop works. And shouldn't it be looking at the same source already since if i manully click refresh on powerBI service the dataset would be refresh ?

Super User
Super User

Re: report not refreshing from schedule refresh

Hi there

If you would like it to refresh you would need to right click on the dataset and then click Refresh Now

By clicking the Refresh button in the Power BI Service that simply refreshes the cache.

Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog
vinc Regular Visitor
Regular Visitor

Re: report not refreshing from schedule refresh

Hi Gilbert,

 

I understand you. And yes the manually updating dataset works.

However, i want it to 'automatically' update the dataset instead of me right clicking the dataset and refresh.

 

Thanks

Super User
Super User

Re: report not refreshing from schedule refresh

Hi there

It should work from the scheduled refresh

I would have a look at the logs in the Power BI Gateway and see when you click refresh what the logs are saying with the dataset refresh.

Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Power BI Blog

Helpful resources

Announcements
Can You Solve These Challenge

Challenge: Can You Solve These?

Find out how to participate in the first Power BI 'Can You Solve These?' challenge.

Community News & Announcements

Community News & Announcements

Get your latest community news and announcements.

Virtual Launch Event

Microsoft Business Applications October Virtual Launch Event

Join us for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

Community Kudopalooza

Win Power BI Swag with Community Kudopalooza!

Each week, complete activities and be qualified in the drawing for cool Power BI Swag.

Users Online
Currently online: 65 members 1,229 guests
Please welcome our newest community members: