report and Apps are showing different data for some users

[Anonymous]

Hello everyone,

Our report and Apps are showing different data for some users. 

Going to our dashboard though:

1. Workpsace > Clicking on the report

2. Clicking on Apps 

are showing different data for some users. It looks exactly the same to me. but for some of our colleagues, it is showing different data (even some of them are set as admins in our workspace).

these screenshots below has the same Power bi report source also the same Data set source. 

to me it looks like this: 

and it looks like this for one of our Admins:

filter on the top right corner looks different( right  below the date. the filter has been fixed about 3 months ago). 

We tried deleting hero browser cookies, internet temporary files from her browsers. We tried using Chrome, Firefox and Microsoft Edge. Unfortunately the same result. 

Has anyone faced a problem like this? What can we do? please help

Thank you,

[Madalamnikel]

in the powerbi workspace it is showing one data and in the app it is showing another data why

[v-xiaotang]

Hi @Anonymous 

Have you solved this problem? If yes, could you kindly accept the answer helpful as the solution to help others find answer faster?

Really appreciate!
Any question, please let me know. Looking forward to receiving your reply.

Best Regards,
Community Support Team _Tang

[Anonymous]

sorry for being late. I am going to try this out today. 

[v-xiaotang]

Hi @Anonymous 

1. Please check whether only this report has this problem. If yes, please check whether this report has some limitations, such as filter, visual level filter, and page level filter. In addition, please note that RLS is not valid for the admin of the workspace.

2. Or you can try to update the app. If this still doesn't solve the problem, maybe you can try Let the user delete the app  - Republish the app - Let the user reinstall the app. You can select part of the problematic accounts to test,

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.