recovery key

[Cathryn]

Can anyone help with a solution for the Recovery Key?  I inherited a position in our company and the previous person set up the gateway but unfortunately, didn't document the recovery key.

Is there a way to recover it?

Thank you!

Cathryn

[Anonymous]

Hi, 

I am in same situation.   Did you get a chance to recover it?  

[Cathryn]

No, I haven't found any other way other than recreating it.

[Seth_C_Bauer · Accepted solution]

@Cathryn I'm not aware of any way to find/retrieve a gateway recovery key. From my understanding you will need to spin up another gateway and re-create all the datasources from the existing one. This may also require re-deploying your datasets/reports.