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Cathryn Member
Member

recovery key

Can anyone help with a solution for the Recovery Key?  I inherited a position in our company and the previous person set up the gateway but unfortunately, didn't document the recovery key.

 

Is there a way to recover it?

 

Thank you!

 

Cathryn

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Super User
Super User

Re: recovery key

@Cathryn I'm not aware of any way to find/retrieve a gateway recovery key. From my understanding you will need to spin up another gateway and re-create all the datasources from the existing one. This may also require re-deploying your datasets/reports.


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1 REPLY 1
Super User
Super User

Re: recovery key

@Cathryn I'm not aware of any way to find/retrieve a gateway recovery key. From my understanding you will need to spin up another gateway and re-create all the datasources from the existing one. This may also require re-deploying your datasets/reports.


Near SE WI? Join our PUG Milwaukee Brew City PUG

View solution in original post

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