"almost done" l

[Anonymous]

I have some reports in a workspace App  (premium) and upon navigating to them I am met with an "almost done" message where it seems to be loading.   This can take up to 2 minutes which of course is not acceptable to our users.  

Any idea why I am getting this message?  What is causing it?   Slow connection (I don't think so)?   

Note this happens even on a page that is just a thin dataset...meaning there is no data there other than one value which I use to create a Welcome page to the app.    Even that page can a minute or more to load.    

[v-robertq-msft]

Hi, @Anonymous 

Have you followed GilbertQ’s suggestions to check if the problem can be disappeared?

If not, you can also try to clear the cache of the browser and open a new window in the privacy mode to log in to the Power BI again the open the report.

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GilbertQ]

Hi @Anonymous 

Have a look at the capacity metrics app and see how much memory and CPU your premium capacity is using?

Also make sure to clear your browser cache and you can also log in and log out to make sure that it not a login issue?