"Request access" dialog when trying to view any dashboard most of the time, but sometimes it works

[ulfk]

I've had this problem for several weeks/months now. When I try to view any dashboard, I get the "Request access" dialog (I've tried multiple browsers). Every once in a while, I can actually see the dashboards, though, without having done anything different (that I can tell). How can I finally fix this and view the dashboards I need?

[RMDNA]

Hi @ulfk,

Are you filling out the dialog and requesting access? It's not a Power BI error - it's letting you know that you don't have the proper permissions, and requests usually go to a group/workspace admin for approval.

 If anything, it's people on your end not checking their emails or granting you access. You should take it up with your relevant people.

[ulfk]

Thanks for the quick response.

As I mentioned in the post, I DO sometimes have access (to the same exact dashbaord that I can't see a few days later), so it seems unlikely that your hypothesis is the root cause. And yes, I have filled out the dialog and our admin says they have approved me.

[ulfk]

To be clear, I can see the overview dashboard with multiple tiles with links to reports, but when I click on any of those I get this error.

[RMDNA]

You can give people access to dashboads and reports separately - usually for allowing users to see data in aggregate but preventing them from drilling down.

Do you have proper access to both reports and dashboards?

[ulfk]

Yes, as I said, the problem is that most of the time I cannot see any reports, then at other times I can see them all.