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userneedshelp Resolver I
Resolver I

"Refresh failed due to gateway configuration issues" - "include on report refresh" is disabled

Hi,

 

I currently have a desktop model which is connected to a mix of sharepoint files and our data warehouse. I do not yet have a gateway establsised for the datawarehouse tables so I have disabled these tables from being refreshed during a report refresh. Despite this when I try to refresh the report in service I am getting the gateway error. Is this an oversight from the powerbi developers or is there something else I need to disable?

 

thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Re: "Refresh failed due to gateway configuration issues" - "include on report refresh

hi  @userneedshelp 

Disable "Include in report refresh" feature is only works in power bi desktop, in power bi service, it does not work. So the table still refresh, therefore, you need a gateway for it to refresh.

https://community.powerbi.com/t5/Desktop/Disabling-quot-Include-in-report-refresh-quot-not-working/t...

 

Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
Super User IV
Super User IV

Re: "Refresh failed due to gateway configuration issues" - "include on report refresh

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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Community Support
Community Support

Re: "Refresh failed due to gateway configuration issues" - "include on report refresh

hi  @userneedshelp 

Disable "Include in report refresh" feature is only works in power bi desktop, in power bi service, it does not work. So the table still refresh, therefore, you need a gateway for it to refresh.

https://community.powerbi.com/t5/Desktop/Disabling-quot-Include-in-report-refresh-quot-not-working/t...

 

Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

userneedshelp Resolver I
Resolver I

Re: "Refresh failed due to gateway configuration issues" - "include on report refresh

Dissapointing setup but thank you for the answer. 

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