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kelueneb
Regular Visitor

"Next refresh is scheduled for" time is incorrect in Refresh failure email

Next refresh is scheduled for 1530 PST today, but email says 1530 UTC

 

wrong_time_zone.png

2 REPLIES 2
venal Memorable Member
Memorable Member

Re: "Next refresh is scheduled for" time is incorrect in Refresh failure email

@kelueneb 

Hoping that it is email subscription.

Befor can you please re-check and confirm the schedule refresh timezone in Dataset settings.

Dataset-Schedule Refresh Settings.JPG

If the Dataset Schedule Refresh time zone and email subscription time zone is different, I would like to suggest you to create a support ticket to investigate the issue.

Note:- As i know that there was few issues is going on with "Email Subscriptions".

 

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Community Support
Community Support

Re: "Next refresh is scheduled for" time is incorrect in Refresh failure email

Hi @kelueneb ,

I have reported this issue internally and will update here once I get any information.

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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