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Advocate I
Advocate I

publish to web won't refresh

For a newly made report I used the "publish to web" function.

The first days it seemed to work well, but now the report won't refresh, so the 2-hourly update wont show in the webpage.

 

I know there can be a one hour delay, but even than there is no refresh.

Only when I refresh the html page (F5) the reports also update.

 

For example:

The report on the html page has the last refresh date/time:

 

Last refresh in the html page

 

The powerBI report itself has been refreshed at 16.03hrs

Last refresh powerbi

 

And at this moment (17.30hrs) the report still hasn't been refreshed.


There haven't been any changes on the website-side. I tried to republish (to web) the reports, used the newly generated iframe code, but still nothing.

 

Any ideas?

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Accepted Solutions
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Advocate I
Advocate I

Re: publish to web won't refresh

I've got response from the Product Team.

The behavior is by design. The users can use an URL parameter refresh with reload interval specified in minutes, e.g.: https://app.powerbi.com/view?r=<embedcode>&refresh=5

Strange, I can't recall that I read anything about this function, but hey, going to give it a try 🙂

View solution in original post

13 REPLIES 13
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Microsoft
Microsoft

Re: publish to web won't refresh

Hi @Jordi,

 

Does this issue occur on this report? Or for all of you report?

 

Regards,

Charlie Liao

Highlighted
Advocate I
Advocate I

Re: publish to web won't refresh

This is the only report we've published to web, so for now it oinly happens to this report.

Highlighted
Advocate I
Advocate I

Re: publish to web won't refresh

Correction: I've saved the report (In Desktop) as a copy and published that one Web, but the same problem.

Report itself is refreshing fine but the embedded report won't refresh.

Highlighted
Advocate I
Advocate I

Re: publish to web won't refresh

Got reply from PowerBi/MS:

 

I can repro the same issue as you. I’ve reported it internally to Power BI Team: CRI 33615073
I’ll post here once I get any update about it.

 

That's good, hopefully they will fix it soon.

Highlighted
Advocate I
Advocate I

Re: publish to web won't refresh

I've got response from the Product Team.

The behavior is by design. The users can use an URL parameter refresh with reload interval specified in minutes, e.g.: https://app.powerbi.com/view?r=<embedcode>&refresh=5

Strange, I can't recall that I read anything about this function, but hey, going to give it a try 🙂

View solution in original post

Highlighted
Advocate I
Advocate I

Re: publish to web won't refresh

Still the same problem.

More specific, the problem seems to be in the use of a slicer in the report.

Say value A is selected, and after a day still the data from previous day is shown. When I then select Value B I get to see the recent data from today. Then I select back Value A, and get to see the old data from yesterday again.

Highlighted
Advocate I
Advocate I

Re: publish to web won't refresh

Last week I updated the report, adjested all the urls with the refresh paramater, and now my reports are nicely updating. Looks like problem solved (for me).

Highlighted
New Member

Re: publish to web won't refresh

Hello Jordi,

I tried the same thing that you told. But, it is not working. The Published URL doesnot refresh. Any solutions?

Highlighted
Frequent Visitor

Re: publish to web won't refresh

I couldnt find the exact refresh counter to pass as the parameter.

Ended up deleting the report and dataset from my workspace, then republished from pbi desktop and recreated the Publish to Web with a new embedded code. Not ideal given there's a refresh paramater but it worked.

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