.pbix file not able to download

[kmmibrahim]

Getting following error

Can't export to Power BI Desktop format
We couldn't export to .pbix format.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 32a3fef1-b4c7-4dda-b4a2-2bcb49038bba
Request ID: ae450805-f6e1-476b-5def-9b5093a29f95
Correlation ID: a17ae501-b823-c92c-86e1-3d634ce567f7
Status code: 0
Time: Thu Jan 09 2020 09:56:12 GMT+0400 (Gulf Standard Time)
Service version: 13.0.11747.315
Client version: 1912.2.031
Cluster URI: https://wabi-west-europe-d-primary-redirect.analysis.windows.net/

[v-lid-msft]

Hi @kmmibrahim ,

How about the result after you follow the suggestions mentioned in my original post?Could you please provide more details about it If it doesn't meet your requirement?

Best regards,

[kmmibrahim]

The issue happens in chrome. Sometime I can download but many times it fails for big files. I can download it everytime I use Edge.

[venal]

@kmmibrahim 

Can you please check the setting in "Admin Portal".

Path:- Power BI Service >> Settings >> Admin Portal >> Tenat Settings >> Export and sharing settings >> Export Data

Please refer the below snippet.

If you have any concerns, please let us know.

If this post helps, then please consider Accept it as the solution to help the other members find it more
If this post was helpful may I ask you to mark it as solution and click on thumb symbol?

BR

venal.

[jimmy7377]

Hi,

im having the same issue, im trying to enable datsets as option to connect to but i need to enable export Data however if you check out the image i have taken there is no export Data i have seen it is below Copy and paste visuals.

Please help im trying to do a proof of concept for PPU and using dataflows and datasets.

[v-lid-msft]

Hi @kmmibrahim ,

Based on this document, There are a few important considerations and limitations associated with downloading a .pbix file from the Power BI service:

• To download the file, you must have edit access to the report.
• The report must have been created by using Power BI Desktop and published to the Power BI service, or the .pbix file must have been uploaded to the Power BI service.
• Reports must be published or updated after November 23, 2016. Reports published earlier aren't downloadable.
• Datasets with incremental refresh can't be downloaded to a .pbix file.

Best regards,