not automatically refresh

[alonb]

Hey guys,

I recently encountered a problem when I was presenting dashboard in the browser (IE)
On the TV, the data does not automatically refresh.

I tried to download a plugin that automatically refreshes the data but once the plugin refreshes the data it takes me out of the full screen

What can be done with this issue ..? 

Thanks for your help

BR,

Alon

[Anonymous]

If you refresh the browser, yes it exits full screen.

I wrote a small macro inside an excel worksheet that automates the mouse clicks.  I have it running on my TV boxes and it exits full screen, clicks the refresh button at the top of Power BI, and goes back into full screen mode.

Any mouse-click macro automation should be able to handle that for you.

[alonb]

I checked the option that still does not refresh the data.
the data is updated only when I refresh the browser manually.

BR

Alon

[v-jiascu-msft]

Hi Alon,

I have to confirm with you that it is a Dashboard or a report. Which one is it?

Best Regards,

Dale

[alonb]

Hi,

this about dashboard .

[alonb]

Hi,

The problem still exists,
Data is not  updated in the browser.

What can I do with this problem?

Thank,

Alon

[v-jiascu-msft]

Hi Alon,

Does it work in other browsers? Did you update the dataset first?

Best Regards,
Dale

[alonb]

Hi,

I checked multiple browsers but the problem still exists.
Note that the data set is correct, I can distinguish history logs and I see that it is normal.

BR,

Alon

[v-jiascu-msft]

Hi Alon,

I would suggest you create a support ticket here. I'm afraid it's hard to be solved in the forum.

Best Regards,
Dale

[alonb]

Hi,

How can I get this file ..?

BR

Alon

[Anonymous]

I wont be able to provide the file I have created, as it would breach the IP of the company I work for.  It only took me 45 minutes to whip up, so its something you could potentially create yourself if you have some VBA experience.  All you need is the lines of code that handle moving the mouse and doing the click.  Each element was pretty straight forward, and how much effort you go to to make the file user friendly is up to you.

Alternatively, there are products on the market that handle automating input.

[alonb]

Hi,

Is there anything built into the power bi that can help with this issue?

BR,

Alon

[v-jiascu-msft]

Hi Alon,

The tiles in the Dashboard will be refreshed every 15 minutes. Is that enough? Please refer to power-bi/refresh-data#tile-refresh.

Best Regards,

Dale