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schmikli Regular Visitor
Regular Visitor

new account needed but new office 365 account impossible because organisation is not USA

To build dashboards for another organisation, I need to activate a new power BI account.

After entering the associated email adress containing a .online extension, I received the conformation email to proceed. I then need to fille in the details of the office 365 account (in Dutch, which is the correct language), and confirm the country of the organisation. 

However, only USA can be chosen and this organisation is located in the Netherlands. It reports this product is 'not available' in my country. Weird, I have two other accounts for Dutch organisations up and running.

What is going wrong?

 

Sandor

3 REPLIES 3
schmikli Regular Visitor
Regular Visitor

Re: new account needed but new office 365 account impossible because organisation is not USA

Anyone an idea?

chrichua Frequent Visitor
Frequent Visitor

Re: new account needed but new office 365 account impossible because organisation is not USA

We had an issue with sign up yesterday. Can you try this again from powerbi.com? Was that where you attempted to sign up a new account?

schmikli Regular Visitor
Regular Visitor

Re: new account needed but new office 365 account impossible because organisation is not USA

Yes. I started there. You then get a conformation email and subsequently need to get the office 365 account. That is where it failed using the .online account.

What kind of an account name did you use?