cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
hayleyq
Advocate I
Advocate I

narratives not working when viewed as a service

 I can view the Narrative Science results in my desktop but all of a sudden they return blanks when viewed as a service.
Any ideas of what can be happening?Man Sad

1 ACCEPTED SOLUTION

I asked the owners of the app about this issue and they suggested to delete the app imported from the store and replace it with the app from their site and all is fine now...

"We believe there may be an issue with our extension file that is downloaded from the MicroSoft store. Can you try downloading another one from our Narrative Science website here? Then uninstall the other extension file and use the new one"

 

View solution in original post

3 REPLIES 3
mhammo
Helper I
Helper I

I am seeing the same issue. 

 

Narratives seem to be broken in the Power BI service/portal.

I asked the owners of the app about this issue and they suggested to delete the app imported from the store and replace it with the app from their site and all is fine now...

"We believe there may be an issue with our extension file that is downloaded from the MicroSoft store. Can you try downloading another one from our Narrative Science website here? Then uninstall the other extension file and use the new one"

 

Awesome, thank you. I will try that.

Helpful resources

Announcements
Carousel_PBI_Wave1

2023 Release Wave 1 Plans

Power BI release plans for 2023 release wave 1 describes all new features releasing from April 2023 through September 2023.

Power BI Summit Carousel 2

Global Power BI Training

Make sure you register today for the Power BI Summit 2023. Don't miss all of the great sessions and speakers!

BizApps LATAM 2023

Business Application LATAM Summit 2023

Join the biggest FREE Business Applications Event in LATAM this February.

Power Platform Bootcamp

Global Power Platform Bootcamp

In this bootcamp we will deep-dive into Microsoft’s Power Platform stack with hands-on sessions and labs, delivered to you by experts and community leaders.

Top Solution Authors
Top Kudoed Authors