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Taff4Ever
Helper I
Helper I

iFrame unable to become Full Screen?

Hi All

When creating the iFrame for our PowerBI reports, I use the embeded code and apply to our intranet page and have been using this with success until last week??

PBI - Embed.png

Once I have this code, I add to an iFrame on our page:

PBI - iFrame #2.png

 

And once published we get this - but now the ENTER FULL SCREEN MODE button no longer works.....

PBI - iFrame.png

 

WHY!!!!!  Any reason why this would just stop working?!  I have 15 pages of reports, all were fine last week, all worked well.....now nothing?!  Do these rely on a plug in\flash\java etc.....

1 ACCEPTED SOLUTION
v-xicai
Community Support
Community Support

Hi  @Taff4Ever ,

 

If you have Pro account , you could try to open a support ticket. While if you have a Pro account but it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

 

Best Regards,

Amy

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

3 REPLIES 3
v-xicai
Community Support
Community Support

Hi  @Taff4Ever ,

 

If you have Pro account , you could try to open a support ticket. While if you have a Pro account but it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

 

Best Regards,

Amy

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Hi

As suggest I rasied a ticket and the engineer who came back to me, advised i create my frame in a different manner, ensuring the iframe was set to AllowFullScreen=TRUE

This is set as default when creating the code, but when adding directly into the iFrame properties and not as a seperate element it works ok.

Thanks

TrevorL-at-dhhs
Regular Visitor

Experiencing the same issue. 

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