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anabuerba Frequent Visitor
Frequent Visitor

how can I get Pro version Support? I can´t connect to Dynamics Database

Hi,

I have he Pro version and suppose to have online support, I just can't find where.

Would you help me with this?

These are the details displayed: 

Identificador de actividad ce96752d-d954-43b3-a954-ee2714078ab4
Identificador de la solicitud 99fa7634-4be9-2f0b-13b9-8ff83cba375b
Id. de correlación c366572a-adb9-d85f-4ae6-ad4c15cf7957
Código de estado 404
HoraThu Sep 21 2017 14:46:53 GMT-0500 (Central Daylight Time (Mexico))
Versión13.0.2513.170
3 REPLIES 3
anabuerba Frequent Visitor
Frequent Visitor

How can I get Power Bi Pro support? I can't get data from Dynamics 365 app

 I have the Pro version I supposed to have immediate support, I just can't find where

 

I haven’t been able to import data from Dynamics through Power BI, I do connect, but suddenly it says it hasn’t been able to import data of Microsoft Dynamics NAV.

Would you help resolve it?

 

These are the details shown:

Identificador de actividad ce96752d-d954-43b3-a954-ee2714078ab4

Identificador de la solicitud 99fa7634-4be9-2f0b-13b9-8ff83cba375b
Id. de correlación c366572a-adb9-d85f-4ae6-ad4c15cf7957
Código de estado 404
HoraThu Sep 21 2017 14:46:53 GMT-0500 (Central Daylight Time (Mexico))
Versión13.0.2513.170
dm-p Established Member
Established Member

Re: How can I get Power Bi Pro support? I can't get data from Dynamics 365 app

If you have a Pro subscription, you can visit https://powerbi.microsoft.com/en-us/support/pro/

Super User
Super User

Re: how can I get Pro version Support? I can´t connect to Dynamics Database

Go here:

https://powerbi.microsoft.com/en-us/support/

 

Scroll down to "Still having issues" and create a support ticket.


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