>Power BI stopped working

[perpor]

This morning I have seen two times a popup with this message.

After Power BI is no more starting

?????????????????????????????????

[perpor]

In the past days there have been no changes to the computer, no installation or anything else

[perpor]

Is there a log that I can see ??

[perpor]

There is a message:

Files that help describe the problem:

C:\Users\...\AppData\Local\Temp\WERF614.tmp.WERInternalMetadata.xml
C:\Users\...\AppData\Local\Temp\WERFE40.tmp.appcompat.txt
C:\Users\...\AppData\Local\Temp\WER5CF.tmp.mdmp

(but I cannot find this files...)

[perpor]

after reboot of the computer now Power BI is starting again...

[v-yulgu-msft]

Hi @perpor,

So, does this problem persist now each time you attempt to launch the Power BI desktop?

If it persists, what error message does it prompt?

Did you make any update to operating system? Did you update the desktop to the latest version for a test? If an application hangs or not responding, system would generate related logs. 

Here is an article about resolving Issues when Power BI Desktop cannot be launched for your reference.

Best regards,
Yuliana Gu

[perpor · Accepted solution]

after reboot of the computer now Power BI is always starting again...

[v-yulgu-msft]

Hi @perpor,

after reboot of the computer now Power BI is always starting again...

---

Gald to hear that this problem has been resolved. Would you please kindly mark the corresponding resolution as an answer so that it might help more people?

Regards,

Yuliana Gu

[perpor]

ok, 
I will point out the problem as resolved, though some might say that it is not a great solution ... and maybe even laugh