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Helper I
Helper I

gatway not working with mapped drives

Hi 

get an error when trying to auto refreshed a reprot that has a mapped drive. i have changed the it from a drive letter to the actual path of the server but it does not seem to work.

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Community Support
Community Support

Re: gatway not working with mapped drives

Hi, @FCF 

 

I have some questions.

1. What is the error message?

2. Which data source are you using?

3. If it is an-onpremise data-source, you need to configure schedual refresh with a data gateway 

4. Have you configured data source definitions in 'Manage Gateway' and mapped them to the corresponding dataset correctly?

 

For further information, I'd like to suggest you refer Configure scheduled refresh and Troubleshooting refresh scenarios .

 

Best Regards

Allan

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

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