I have several dataset and some of them, randomnly, with no clear logi, 5do not "refresh" since last thursday
The only information that there is avaible in app.powerbi.com is, in example the following:
I have checked that the gateway is working properly, so, how could I get to know some more information about where the is the issue?
I am a powerbi PRO user, so I may use "Activity ID" or "Request ID" to get some more information?
Go to Solution.
Thanks for the reply,
Could you give more information regarding step 3
3. Please try to recreate your data source under "Manage Gateway", then edit the credential in Dataset setting before you excute a refresh.
Not sure how to do it
1. Please try to download the pbix file and refresh it in power bi desktop, if it could refresh well.
2. Please update the gateway and try it again.
If it still doesn't work, please create a support ticket with Activity ID and Request ID provided.
submit a support ticket
Once you submit the ticket, you will get an email from firstname.lastname@example.org. Someone from the Microsoft support team will contact you.
Try this https://docs.microsoft.com/en-us/power-bi/service-gateway-manage
Power BI Super User, Greg Deckler, explains
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