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I am planning to connect Power BI service to ServiceNow (a cloud source) via ODBC. (To be sure, the ODBC driver is 64-bit.) Does this connection "source" require a gateway? And, does it matter which connection method (i.e.,scheduled refresh / import / dataset vs live / DirectQuery) I use? (I would test this myself, but I don't have the ODBC driver available to me yet.)
I may have found the answer already here, but I am not sure how to read the "List of available data source types" section That is, I'm not sure if it's saying that "ODBC connections are only supported for scheduled refresh / import / dataset", or if it's saying that "gateways are only supported for ODBC connections in scheduled refresh / import / dataset mode".
I would suggest always going with an ODBC connector, it allows you to configure settings and there is no additional cost to get this working.
Hello,
I would like to propose you to try out an alternative option connecting Power BI and Servicenow:
Power BI Connector for ServiceNow app
We have a handy User and Admin Guides for your convenience, but feel free to reach out support team at support@alpha-serve.com if you need any assistance.
Cheers,
Anton
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