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SinduN Regular Visitor
Regular Visitor

dataset doesnt work in new workspace

I have a powerBi report in a premium workspace which is based off an SSAS model (Direct query) with gateway configured. The report works fine. I created a new workspace and made it premium and published the same report in the new workspace. The report in this new workspace doesnt work - the error I get is "There is no gateway to access the data source". The same dataset/report in the old workspace still works fine. 

Not sure what I'm missing.  Can any one please help

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Support Team
Community Support Team

Re: dataset doesnt work in new workspace

hi, @SinduN 

After you publish the report to new workspace, please check if the gateway is enabled for this dataset.

In new workspace, Click Datasets Pane-> select this dataset-> more options-> setting->Gateway connection

8.JPG

 

Please enable it and try again.

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
SinduN Regular Visitor
Regular Visitor

Re: dataset doesnt work in new workspace

I got it. I had 2 emailIDs in powerbi may be due to our O365 upgrade to cloud recently. The gateway was configured with old . Publishing with new ID didnt recognise my ID. I added my new ID and republished and it works now.

3 REPLIES 3
Community Support Team
Community Support Team

Re: dataset doesnt work in new workspace

hi, @SinduN 

After you publish the report to new workspace, please check if the gateway is enabled for this dataset.

In new workspace, Click Datasets Pane-> select this dataset-> more options-> setting->Gateway connection

8.JPG

 

Please enable it and try again.

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
SinduN Regular Visitor
Regular Visitor

Re: dataset doesnt work in new workspace

Hello Lin, 

I dont see any option for gateway connection. Is there a setting Im missing?

Untitled.png

SinduN Regular Visitor
Regular Visitor

Re: dataset doesnt work in new workspace

I got it. I had 2 emailIDs in powerbi may be due to our O365 upgrade to cloud recently. The gateway was configured with old . Publishing with new ID didnt recognise my ID. I added my new ID and republished and it works now.