If the user has a long list of reports/datasets in one workspace, functionality exists to scroll down as expected.eg. user can scroll down three screens.
If the user switches to a different workspace with less items in the list, the expected behaviour is to revert to the top of the list.What actually happens is that the user cannot see any items/reports/datasets because the UI is displaying the items from a non-existent third vertical screen in the list of items.
This is confusing for users accessing workspaces with a large number of items.
Workspaces with a large number of items are likely correlated with paying users.
Go to Solution.
Could you provide some screenshots to show us the problem more clearly?
As I have never encountered this problem and I was not able to reproduce it. Have you tried to log on service with a different browser? Does this problem occur to all users?
Personally, I think you could create a support ticket for further analysis.
View solution in original post
Hmmm. I swear it was a problem using chrome when I wrote this.
I cant reproduce it today either.
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