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karan1214
Frequent Visitor

app.powerbi not working

https://app.powerbi.com/ is not working, getting the below error:

 

Something went wrong. 
Please try again later.
TECHNICAL DETAILS 
An unknown error occurred. If you continue to see this error, please provide the following information when requesting support.
Date and Time: 2017-11-06 20:01:36Z
ActivityId: fa51f282-8d2d-4433-83ea-bc225ed1da95
2 ACCEPTED SOLUTIONS
karan1214
Frequent Visitor

yes, it has started working now ... I think it was down for 90 odd minutes ... which is not good Smiley Mad

Smiley Sad

View solution in original post

v-qiuyu-msft
Community Support
Community Support

Hi all,

 

I got information internally that this issue is mitigated now and we should be able to log into Power BI once again. Please test again in your environment to see if it works. 

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

14 REPLIES 14
Vicky_Song
Impactful Individual
Impactful Individual

 
Anonymous
Not applicable

Hi Qiuyun,

No issues since 21:04 UTC on 06 Nov 2017 when Azure became operational again across all regions for Microsoft.

Thank you,
PowerBIUser007

Vicky_Song
Impactful Individual
Impactful Individual

 
v-qiuyu-msft
Community Support
Community Support

Hi all,

 

I got information internally that this issue is mitigated now and we should be able to log into Power BI once again. Please test again in your environment to see if it works. 

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

FYI...

======================================
==> AZURE STATUS HISTORY | 06-NOV-2017
======================================
==> Network Infrastructure - North Central US
==> Summary of impact: Between approximately 19:34 UTC and 21:04 UTC on 06 Nov 2017
==> Customers in North Central US may have experienced degraded performance, network drops, or timeouts when accessing Azure resources hosted in this region.
==> Engineers were aware of additional impact for customers using App Service in South Central US.
==> Engineers determined that this was caused by an underlying Network Infrastructure Event in this region which remains under investigation.
==> Preliminary root cause: Engineers identified configuration change as the potential root cause.
==> Mitigation: Engineers performed a change to the service configuration to BGP and mitigate the issue.
==> Next steps: Engineers will continue to investigate to establish the full root cause in approximately 72 hours.

Anonymous
Not applicable

Yes, good point.

90 minutes is a long time to be down for Power BI (+Azure).  Not sure about the uptime for others in this space (Tableau, Qlik, Sisense, Alteryx, Domo, MicroStrategy, Looker, Dundas BI, Yellowfin, Pentaho, etc.)

However, in the past 2.5 years of using Power BI, this is the first outage I can recall.

karan1214
Frequent Visitor

yes, it has started working now ... I think it was down for 90 odd minutes ... which is not good Smiley Mad

Smiley Sad

Anonymous
Not applicable

Yes, I just noticed a few of my links working again...how about others?

charlesh
New Member

PowerBi online working again after refreshing the link.

Annietwo
Frequent Visitor

they need to update the status page for power bi.  The azure link says it's only pbi embedded that is down, but that's not accurate. 

Anonymous
Not applicable

*********************
*** Power BI Down ***
*********************
Same error I'm getting as well. Unable to log into Power BI Cloud...
Receiving error trying to log into:
https://powerbi.microsoft.com/en-us/landing/signin
-OR-
https://app.powerbi.com/groups/me/contentlist/reports
==> This site can’t be reached
==> app.powerbi.com took too long to respond.
==> Checking the connection
==> Checking the proxy and the firewall
==> Running Windows Network Diagnostics
==> Check your internet connection.

 

 

 

raghavkh
Frequent Visitor

Same issue. Refer this: https://azure.microsoft.com/en-us/status/

 

The North Central US region is down.

ninaj
Regular Visitor

Same issue here with the same error...

karan1214
Frequent Visitor

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