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emgoryaynova
Frequent Visitor

app.powerbi.com doesn't work

Hi!

For three hours, our team and I have been seeing problems accessing https://app.powerbi.com/.

We get an error: 

Service Unavailable


HTTP Error 503. The service is unavailable.

 

Does anybody have the same problem?

 

 

1 ACCEPTED SOLUTION
V-pazhen-msft
Community Support
Community Support

@emgoryaynova 

Please refer the this blog: 503 Service Unavailable 

 

Basically this is a networking problem, here is the similar post the op find a solution to solve it: HTTP Error 503. The service is unavailable. error when trying to view a power bi report


Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
V-pazhen-msft
Community Support
Community Support

@emgoryaynova 

Please refer the this blog: 503 Service Unavailable 

 

Basically this is a networking problem, here is the similar post the op find a solution to solve it: HTTP Error 503. The service is unavailable. error when trying to view a power bi report


Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

orudko
Regular Visitor

Hi! We are experiencing the same issue, long response from app.powerbi.com, sometimes no response - error 503 .

Tls 1.2 enabled, and worked good until yesterday.

 

Region West Europe

PBI embeddet

 

network test:

General Information
Service Bus Namespace : WABI-WEST-EUROPE-relay23.servicebus.windows.net
Host Name : ns-sb2-prod-am3-003.cloudapp.net
Host IP Address : 104.40.150.139
Overall Results : 16/16 tests succeeded.

Note: If one or more tests failed, contact your network administrator to open the ports for the required servers.

Summary:
Server Name: IP Address: Test Results:
g0-prod-am3-003-sb.servicebus.windows.net 52.233.183.100 Success
g1-prod-am3-003-sb.servicebus.windows.net 52.166.64.12 Success
g2-prod-am3-003-sb.servicebus.windows.net 52.166.69.241 Success
g3-prod-am3-003-sb.servicebus.windows.net 52.166.69.211 Success
g4-prod-am3-003-sb.servicebus.windows.net 52.166.66.216 Success
g5-prod-am3-003-sb.servicebus.windows.net 52.166.69.250 Success
g6-prod-am3-003-sb.servicebus.windows.net 52.178.45.230 Success
g7-prod-am3-003-sb.servicebus.windows.net 52.174.47.185 Success
g8-prod-am3-003-sb.servicebus.windows.net 52.174.44.171 Success
g9-prod-am3-003-sb.servicebus.windows.net 13.95.229.200 Success
g10-prod-am3-003-sb.servicebus.windows.net 13.95.226.199 Success
g11-prod-am3-003-sb.servicebus.windows.net 13.95.228.112 Success
g12-prod-am3-003-sb.servicebus.windows.net 13.95.224.18 Success
g13-prod-am3-003-sb.servicebus.windows.net 13.95.230.127 Success
g14-prod-am3-003-sb.servicebus.windows.net 13.95.229.144 Success
g15-prod-am3-003-sb.servicebus.windows.net 13.95.229.46 Success

VMistral
Helper I
Helper I

Hello @emgoryaynova ,

 

Do you know the server you are connecting to? Power BI says that everything is fine: https://powerbi.microsoft.com/en-us/support/

 

Kind regards

 

Hello @VMistral !

A lot of users have the same issue as I see here https://community.powerbi.com/t5/Issues/PowerBI-app-powerbi-com-down/idc-p/1338327#M60451

Everything is working better now. 

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