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Al345
Frequent Visitor

app.powerbi.com Not Loading

No one in my organization is able to load app.powerbi.com. We've tried from multiple browsers and different networks but the page seems to load indefinitely. I also tried to publish something to my workspace but I got an error saying that the remote server returned a 404 error. I haven't seen any posts that there is a degredation of service so I'm wondering if this is a general Power BI issue or something specific to our tenent. Is anyone else experiencing a similar issue? 

1 ACCEPTED SOLUTION
v-lili6-msft
Community Support
Community Support

hi,

It seems to be a temporary problem, and it had been submitted to the product team.

now it should be fixed, please try it again.

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

17 REPLIES 17
jpandiyaraj
New Member

Same issue in netherlands / UAE network

 

the URL https://powerbi.microsoft.com/en-us/ is working but only app.powerbi.com is not working. 

 

Any one has the solution? 

 

v-lili6-msft
Community Support
Community Support

hi,

It seems to be a temporary problem, and it had been submitted to the product team.

now it should be fixed, please try it again.

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

We are exeriencing the same issue right now here in the west US area. Anyone else having the same issue again? 

Anonymous
Not applicable

I'm in Sydney NSW. Mine just came back up. Might be over now

 

Yes its working now.  thanks!! 

aidelsrkk
Helper II
Helper II

Same issue here in Malaysia. Grey screen with Power BI logo pulsing.

Mohan_Babu
Helper III
Helper III

Same problem in Sydney.  Any ETA for it. ? 

Rickage
New Member

same issue here in Melbourne Australia

caond
Frequent Visitor

Same issue here in Perth - WA, Australia

quintoncoish
Frequent Visitor

Same here - can't access app.powerbi.com from Ontario, Canada.  Our embedded reports are still working in Canada but anything based out of New Zealand is 100% down.

ek2112
Advocate II
Advocate II

Same here in Los Angeles.

sam_clark
New Member

Same in the US

elbert-marais
Regular Visitor

Same issue, in New Zealand.

 

After signing in, get the flashing graph at https://app.powerbi.com.  The F12 debugger has this console error as part of the page load:

HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). (XHR)GET - https://wabi-australia-southeast-redirect.analysis.windows.net/powerbi/resource/userPhoto/?huid=...

 

 

Same, 404 from the console:

wabi-australia-southeast-redirect.analysis.windows.net/powerbi/resource/userPhoto/?huid=xxxxx:1 Failed to load resource: the server responded with a status of 404 ()

 

and 

wabi-australia-southeast-redirect.analysis.windows.net/powerbi/resource/userPhoto/?huid=xxxxx:1 GET https://wabi-australia-southeast-redirect.analysis.windows.net/powerbi/resource/userPhoto/?huid=xxxx... 404

 

jamesdixon
Regular Visitor

Sames issue here in Southeast Queensland Australia

esteban_guey
Frequent Visitor

I'm having the same issue - blinking logo and no login.

KarlinOz
Advocate III
Advocate III

Getting exactly the same here. Australia. Log in and just get a grey background with a pulsing Power BI logo. Multiple users, browsers, machines.

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