Your data gateway (Power BI – personal) is offline...

mwaqasjaved · ‎12-05-2016

I am getting below error when trying to run the report.

Your data gateway (Power BI – personal) is offline, but a data gateway is available.
Please try again later or contact support. If you contact support, please provide these details.

Error CodeDMTS_NoGatewayWithAllDatasourcesToBindError

Serverax6db

Correlation ID29a05e9c-4e95-66a0-aa02-b6d08947654e

Databasemicrosoftdynamicsax

ConnectionType{FieldValue}

Activity ID288d194d-fc09-495f-b402-1131f3897fae

Request ID242c52c3-52ce-d8dd-ed05-90338b1467ea

TimeMon Dec 05 2016 15:58:30 GMT+0400 (Arabian Standard Time)

Version13.0.1700.720

Cluster URIhttps://wabi-west-europe-redirect.analysis.windows.net

v-yuezhe-msft · ‎12-05-2016

Hi @mwaqasjaved,

What is your data source? Based on the above error message, your on-premises gateway is online, please add data source under the gateway following the similar article.

Also please make sure that data source information you add under the gateway matches exactly what you configure in Power BI Desktop. Assume that you connect to SQL Server database from Power BI Desktop, please ensure that server and database name completely match between Power BI Desktop and the data source within the on-premises data gateway.

There is also a similar blog for your reference: https://chanmingman.wordpress.com/2016/07/16/your-data-gateway-power-bi-personal-is-offline/ .

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

mwaqasjaved · ‎12-05-2016

Dear All,

I am getting below error when trying to publish the report.