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Frequent Visitor

Your Power BI Session Expired message

Hello,

 

I'm embedding Power BI tile into Dynamics 365 dashboard. The problem is, User A cannot view the tile. The message appeared like in the image. Every other user didn't face this problem. Just User A

 

"Your Power BI Session Expired, the current Power BI session can no longer be used to communicate with the Power BI service because of a service modification. You must close and re-open your browser to start a new session."

 

I have asked User A to do things like the message said, but still not working.

1 ACCEPTED SOLUTION

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Frequent Visitor

Re: Your Power BI Session Expired message

I have solved the issue. Apparently it's actually a permission problem. I created the dashboard in my designated workspace (not My Workspace). In that workspace, I just knew that only certain users have the access and User A is not in it. So I published the report again (this time in My Workspace), and shared the report with User A. It works just fine after that. Also make sure the user has a Pro version.

 

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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New Member

Re: Your Power BI Session Expired message

My client is having the same issue. Haven't found anything wrong with the reports. My client and I are getting the message from an embedded Power BI report on SharePoint Online. Could there be something wrong with the service itself?

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Frequent Visitor

Re: Your Power BI Session Expired message

I have solved the issue. Apparently it's actually a permission problem. I created the dashboard in my designated workspace (not My Workspace). In that workspace, I just knew that only certain users have the access and User A is not in it. So I published the report again (this time in My Workspace), and shared the report with User A. It works just fine after that. Also make sure the user has a Pro version.

 

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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Community Support
Community Support

Re: Your Power BI Session Expired message

Hi @aidelsrkk ,


Glad to hear that. Please accept your reply as a solution so that people who may have the same question can get the solution directly.

 

 

Best Regards,

Icey

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Frequent Visitor

Re: Your Power BI Session Expired message

I am having the same issue as Sunde. It's been consistent for 2-3 days the workaround did not work. 

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Frequent Visitor

Re: Your Power BI Session Expired message

Yes, the issue is still persists.

 

Looks like issue is more with Firefox/Safari browser where Power BI report page (embedded reports) is getting redirecting it to PowerBI landing/sign-in page which triggering error with given error. (we are using SharePoint to present report)

 

If I am making this "https://app.powerbi.com/?noSignUpCheck=1" as home page and saved the password in browser than issue looks like resolved.

 

BUT we have 100s of user and Many executives who uses Firefox as primary browser and I can't suggest them this as solution.

 

We should have solution from backend.

 

Any help will be highly appreciated. Please look into this.

 

Regards, Alok

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Frequent Visitor

Re: Your Power BI Session Expired message

Hi all, 

 

I implemented a workaround solution that seemed to work across all browsers. Originally on the sharepoint page I had ~12 powerBI web parts embedded. Limiting this down to two appeared to fix the issue. 

 

My company raised a ticket with Microsoft and they thought the issue was related to either:

 

a) too many requests from a sharepoint page / too many resources from web parts

b) using direct query and SSAS it may be related to the gateway

 

They are still actively investigating but that was my workaround that worked for executives. 

 

Does anyone know if it's possible to embed a PBI dashboard or tile in sharepoint? Ideally I could embed a dashboard with many live tiles and that would get around this limitation. 

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Regular Visitor

Re: Your Power BI Session Expired message

Hi all,

 

We are having the same issue with singular reports embedded via an iFrame to a third party app (our online appraisal provider). These reports have not changed in any way and are in new workspaces and published apps.

 

I am logged in as myself to Power BI within Chrome and am getting the same error message below. The reports are out of date and not reflecting the live reports in the service.

 

I have raised a support ticket but this is urgent for us as we have 1000s of users who appraise via this online app and utilise the stats we embed via the Power BI report page, which is now not rendering.

 

"The current Power BI session can no longer be used to communicate with the Power BI service because of a service modification. You must close and re-open your browser to start a new session."

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Regular Visitor

Re: Your Power BI Session Expired message

It seems to work when republishing the report with a different name and reembedding. How can I fix the initially embedded and published report?

 

As we don't want to do that for every country/region that has a different appraisal form/report every quarter!

 

Would appreciate any help or advice from the community.

 

Thanks

Highlighted
Frequent Visitor

Re: Your Power BI Session Expired message

The Microsoft patch fixed our issue.  We were using a sharepoint embedded report connected to SSAS with DirectQuery as an underlying source. But @shropse in talking to MSFT support they said that switching to import mode might be a temporary workaround and would help determine an issue with the gateway. Might be worth making sure your gateway is working 100% and see if anything is funky there. 

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