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Resolver I
Resolver I

Workspace is missing after group was deleted

A workspace is missing after one of the co-owners deleted the group.  Unfortunately this was more than 30 days ago so I'm unable to restore the group in O365 admin.  I am an admin and owner of the app, but without the workspace, I'm unable to do anything.

I want to unpublish the app.  How do I do this?

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Community Support
Community Support

Re: Workspace is missing after group was deleted

Hi @barbforsman ,

I suggest you to create a support ticket to get further help. And please update the solution here when you solved the issue.

 

Support Ticket.gif

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

8 REPLIES 8
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Community Support
Community Support

Re: Workspace is missing after group was deleted

Hi @barbforsman ,

I can't reproduce your issue.

But I find one document: Recover & Restore Deleted Power BI Workspace (Step by Step). Hope it helps.

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Resolver I
Resolver I

Re: Workspace is missing after group was deleted

Thank you!  I do see the missing workspace in the admin portal, but I don't have the options to Edit, Access or Recover. I am a global admin with a Power BI Pro license, so I'm puzzled why these options are missing for me.Capture.PNG

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Community Support
Community Support

Re: Workspace is missing after group was deleted

Hi @barbforsman ,

Did you select the workspace? The 'Edit' option only appears after that.

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Resolver I
Resolver I

Re: Workspace is missing after group was deleted

Yes, I have selected the workspace.  I see those options when I click on some of the other workspaces, but not this one.

Highlighted
Community Support
Community Support

Re: Workspace is missing after group was deleted

Hi @barbforsman ,

I suggest you to create a support ticket to get further help. And please update the solution here when you solved the issue.

 

Support Ticket.gif

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Community Support
Community Support

Re: Workspace is missing after group was deleted

Hi @barbforsman ,

Is this problem solved?

 

Best Regards,

Icey

Highlighted
Resolver I
Resolver I

Re: Workspace is missing after group was deleted

Not yet.  I've opened a ticket with Microsoft Support and they are working on it.  I will post after they have helped resolve it.

Highlighted
Resolver I
Resolver I

Re: Workspace is missing after group was deleted

Microsoft says they are going to have to remove the app from the backend.  The group doesn't show up in O365 admin to restore, and we're unable to do anything with the app in power bi admin portal.

 

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