Solved: Re: Workspace is missing after group was deleted

barbforsman · ‎12-02-2019

A workspace is missing after one of the co-owners deleted the group. Unfortunately this was more than 30 days ago so I'm unable to restore the group in O365 admin. I am an admin and owner of the app, but without the workspace, I'm unable to do anything.

I want to unpublish the app. How do I do this?

Icey · ‎12-05-2019

Hi @barbforsman ,

I suggest you to create a support ticket to get further help. And please update the solution here when you solved the issue.

Best Regards,

Icey

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Icey · ‎12-13-2019

Hi @barbforsman ,

Is this problem solved?

Best Regards,

Icey

barbforsman · ‎12-13-2019

Not yet. I've opened a ticket with Microsoft Support and they are working on it. I will post after they have helped resolve it.

barbforsman · ‎12-17-2019

Microsoft says they are going to have to remove the app from the backend. The group doesn't show up in O365 admin to restore, and we're unable to do anything with the app in power bi admin portal.

Anonymous · ‎08-06-2020

It happened here too, but i was able to restore the group before it´s completely deleted from the tenant.

Icey · ‎12-02-2019

Hi @barbforsman ,

I can't reproduce your issue.

But I find one document: Recover & Restore Deleted Power BI Workspace (Step by Step). Hope it helps.

Best Regards,

Icey

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

barbforsman · ‎12-03-2019

Thank you! I do see the missing workspace in the admin portal, but I don't have the options to Edit, Access or Recover. I am a global admin with a Power BI Pro license, so I'm puzzled why these options are missing for me.