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There are many times that my reports can't load and I check the support page, it is showing "running smoothly".
Thanks!
HI @KFP,
If you mean known issue, you can send a support ticket to contact to power bi team to get more support.
>>How should I know if it is not just a problem on my end, but an outage?
For outage, you can check refresh history and logs. Normally, power bi will show the error messages with error code.(400 is related http request , 500 related server )
If error message show 'can't reached to gateway or gateway is offline', I think you need to contact to staff to check your device.
Reference links:
Troubleshooting refresh scenarios
Troubleshooting the On-premises data gateway
Regards,
Xiaoxin Sheng
Amplifying. I don't have an answer, but I am seeing the same issue.
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