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KWelsh8144 Regular Visitor
Regular Visitor

Visuals change colors when published to web

My charts are changing colors when publishing from the desktop to the web app. This was working correctly before, but as of this week it converted my colors from teal/grey to red/yellow. Any way to fix this?

8 REPLIES 8
Microsoft v-yulgu-msft
Microsoft

Re: Visuals change colors when published to web

Hi @KWelsh8144,

 

I didn't encounter this problem on my side. Please provide more information about your scenario, what chart visual did you use?  Whose color were you  referring to? Could you show us the screenshots on desktop and service?

 

Have you tried using a different browser to sign in service?

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
KWelsh8144 Regular Visitor
Regular Visitor

Re: Visuals change colors when published to web

Hi, @v-yulgu-msft yes i've tried different browsers. I tried changing the colors from the default to something else as well. I'm using the clustered column and line charts.

 

Clustered Column Desktop.PNGDesktopClustered Column Web App.PNGWeb AppLine Chart Desktop.PNGDesktopLine Chart Web App.PNGWeb App

Microsoft v-yulgu-msft
Microsoft

Re: Visuals change colors when published to web

Hi @KWelsh8144,

 

Based on my research, it looks like an existing problem, but occasionally occurred to some users. Report colors changing when published Maybe, you could update desktop to the latest release for a test.

 

Besides, you could try the workaround mentioned here to see if it works.

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
adrienpetitjean Occasional Visitor
Occasional Visitor

Re: Visuals change colors when published to web

Hello, I am having a similiar issue since mid -april. The font of some visuals have changed color from black (default color) to yellow. Report was stable in PBI services. No publishing was done these last days. Please fix this asap.

GuyJohnson Regular Visitor
Regular Visitor

Re: Visuals change colors when published to web

I'm also seeing this starting this week. I am on the latest version of the Desktop.

 

My card visuals display totals are changing from black font(in the Desktop) to red font(in the service)

Highlighted
GuyJohnson Regular Visitor
Regular Visitor

Re: Visuals change colors when published to web

Your workaround is of no use if we aren't allowed to access it. Keep getting an access deniedAccess Denied.PNG

Voyager Frequent Visitor
Frequent Visitor

Re: Visuals change colors when published to web

Same issue is happening to me even today. All of my visuals have colors changing upon publishing from PBI desktop to web.

Here are two examples (apoligies for covering sensitive data):

Chrome View.PNGPBI Desktop View.PNGTop Chrome.PNGTop PBI Desktop View.PNG

Anonymous
Not applicable

Re: Visuals change colors when published to web

Anyone get a resolution to this? I have the latest verison and everytime I publish it changes the colors.

 

Jim

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