cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
shekhar_shres
Helper I
Helper I

View of a User shooting up

Hi all,

I hope you are all well. We have a Power BI dashboard that is published to the online services. When checking the Usage Metric report I saw that one of the users views has spiked up to more than 17,000 within 4 days. Normally, we get an approximately 30 views per user. As of now we are not really sure of what happened but when I asked the user he mentioned that it is probably because he left his computer open at his home with the dashboard open. But the computer goes on sleep if that's open and inactive for too long.

Has anyone ever experienced an issue like this? Also, is it possible that someone hacked into his account and is viewing our report?
Is there a way I can see if his account has been hacked or any way for me to investigate this anomaly.

Your reponse will be highly appreciated.

Thank you

1 ACCEPTED SOLUTION
edhans
Super User
Super User

To be safe, change their password, but that really shouldn't be necessary, because you are mandating 2 factor authentication, right?

As for investigating, you should consult with an Office 365 security specialist. That is a tenant thing, not particular to Power BI or any other Office 365 service.



Did I answer your question? Mark my post as a solution!
Did my answers help arrive at a solution? Give it a kudos by clicking the Thumbs Up!

DAX is for Analysis. Power Query is for Data Modeling


Proud to be a Super User!

MCSA: BI Reporting

View solution in original post

2 REPLIES 2
edhans
Super User
Super User

To be safe, change their password, but that really shouldn't be necessary, because you are mandating 2 factor authentication, right?

As for investigating, you should consult with an Office 365 security specialist. That is a tenant thing, not particular to Power BI or any other Office 365 service.



Did I answer your question? Mark my post as a solution!
Did my answers help arrive at a solution? Give it a kudos by clicking the Thumbs Up!

DAX is for Analysis. Power Query is for Data Modeling


Proud to be a Super User!

MCSA: BI Reporting

View solution in original post

I've asked the user to change their password even though we have 2FA.

I'll raise a ticket to microsoft in this regard.

Thank you

Helpful resources

Announcements
Power BI December 2021 Update_carousel 768x460.jpg

Check it Out!

Click here to read more about the December 2021 Updates!

User Group Leader Meeting January 768x460.png

Calling all User Group Leaders!

Don't miss the User Group Leader meetings on January, 24th & 25th, 2022.

Jan 2022 Dev Camp 768x460 copy.png

Power BI Dev Camp- January 27th, 2022

Mark your calendars and join us for our next Power BI Dev Camp!