Value in Card visual not displaying in Google Chrome

[angelakephart]

I have three card visuals in my Power BI report.  In the Power BI report, all three visuals display values.  In the Power BI Service, the some of the card visuals do not work in google chrome.  I have opened up the report in Google Chrome, Internet Explorer, and Firefox and on the Power BI Mobile App.  On all of them except Google Chrome, all card visuals display values.  On Google Chrome, 2 of the 3 cards display values.

[Piloos]

For the sake of anyone landing at this question.  We had a customer with this issue which was caused by a Chrome extension (in this case an extension that recognizes phone numbers) which messed up the visuals.

[Piloos]

I am also experiencing this issue on Google Chrome (87)

[ctowery]

Can someone update this with the actual solution?

I'm having the same issue.

[BItoken]

Does any one have a solution to this, My Card visual works fine in PBI Desktop but when i publish to the PBI Service it shows error as cannot display for these cards

[Icey · Accepted solution]

Hi @angelakephart ,

I can't reproduce your issue. If you are a Pro user, not trial, I suggest you to create a support ticket to get further help.

Best Regards,

Icey

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Icey]

Hi @angelakephart ,

Please clear the browser cache in Google Chrome and try it again.

Best Regards,

Icey

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[angelakephart]

Hi,

I tried this but unfortunately it did not work.

Angela