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Frequent Visitor

Users seeing old reports

Hi

 

I am having an issue with the service where the team is consuming an APP that i have published but i have since changed a report within the APP but the users can still see the old one. 

 

I have republished the workspace and they can see the new report but the old report is in an identical tab next to it and comes up first as the landing page? I can view it fine in the workspace but in the app it is wrong, screengrab below, there should only be one snapshot

 

Dave

 

2018-09-01 11_54_44-.png

3 REPLIES 3
Community Support
Community Support

Hi @DaveyP,

 

Based on my test, here you should update your app once you update your content in the app work space. As the app workspace is your staging area, so your changes aren't live in the app until you publish again. This lets you make changes without affecting the published apps. For more details, please check the online document.

 

Regards,

Frank

 

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

Hi frank

I have republished the app multiple times and the users can see the new report but they can still see the old one that was removed

Hi @DaveyP,

 

I cannot reproduce your issue here. You can open a ticket for help from here.

 

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

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