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JHARKNESS
New Member

Users receive an "unable to load the model" error when I share a report from My Workspace

I am trying to share a report from My Workspace within my organization.  But users get an "unable to load the model" error.  I understand this can happen if my dataset has row-level security, but it doesn't.   Permissions show that people in my org with a link have access.  It only happens with this one report.  How to fix this?

 

Screenshot 2022-01-25 155040.jpg

3 REPLIES 3
JHARKNESS
New Member

No, this is not a solution. 

 

1.  All users in my org have PowerBI pro.

2.  I have no problem sharing other reports from MyWorkspace.  I just checked a few, and the only person with direct access permissions to the data is me.  Why is this one report that I can't share so different?

Hi @JHARKNESS ,

 

Based on my test, I cannot reproduce your issue here. You can open a ticket here to ask for help.

 

Support | Microsoft Power BI

 

vcgaomsft_0-1644202847659.png

 

Best Regards,

Community Support Team_Gao

v-cgao-msft
Community Support
Community Support

Hi @JHARKNESS ,

 

Please check.

  1. You need a Power BI Pro or Premium Per User (PPU) license, whether you share content inside or outside your organization.Your recipients need Power BI Pro or Premium Per User (PPU) licenses, unless the content is in a Premium capacity.
  2. The user being shared has at least read permission on the dataset.vcgaomsft_0-1643334916045.png

I find similar post for you, please see if it can help.

Solved: Error : Unable to load the model while sharing PBi... - Microsoft Power BI Community

Share Power BI reports and dashboards with coworkers and others - Power BI | Microsoft Docs

 

Best Regards,

Community Support Team_Gao

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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