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cjpcman01
Frequent Visitor

Users cant export data

I am the createor of a PBI reprot and its been published to an app, I gave the users permission to export the data.

 

However only I am able to get the exprot options. Can some one point me in a direction to resolve this issue.

1 ACCEPTED SOLUTION

hi, @cjpcman01 

Obviously, Global Admins have disabled the export of data for these users.

Please contact Global Admins to enable it for them.

7.JPG8.JPG

 

https://docs.microsoft.com/en-us/power-bi/service-admin-portal

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
dottyspog
Regular Visitor

I was having the same issue.

 

In the Settings and Options part of my PBIX file, (Report Settings) I had the following selected: Hide the Visual Header in Reading View.

I deselected this and it works!

v-lili6-msft
Community Support
Community Support

hi, @cjpcman01 

 

1. Please check if Power BI admins have disabled the export of data.

2. Please check if this report could be exported to excel.

15.JPG16.JPG

 

This is the official document for you refer to:

https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-export-data

 

and here is the same post, please see it:

https://community.powerbi.com/t5/Service/export-data-to-excel/m-p/629264#M62569

 

Best Regards,
Lin

 

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-lili6-msft thanks for the reply,

 

I checked that setting and its active with "summerized data and underlying data"

 

also noticed that the users done see the "anayze with excel" icon enabled. 

 

but for me no issues, I am a workspace admin and creator of the reports/app.

hi, @cjpcman01 

Obviously, Global Admins have disabled the export of data for these users.

Please contact Global Admins to enable it for them.

7.JPG8.JPG

 

https://docs.microsoft.com/en-us/power-bi/service-admin-portal

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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