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Anonymous
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Users being asked to upgrade to pro to access app workspace shared on Premium capacity

The organization just recently purchased the P1 SKU of Power BI Premium.

Capacity has been assigned.

 

We have published an app workspace (containing reports) on premium capacity specifically to a user who only has a free licence assigned within the organization. 

When the user goes to get the App from App Source > My Organization they can see the App but when they click on Get App a pop-up appears telling them they need to upgrade to a pro licence.

 

My understanding was that if a tenant has Premium Capacity and an App Workspace is designated to that premium capacity then any user on that tenant that has been designated when publishing the App to have Access should be able to access it regardless of whether or not they have a free or pro licence?

 

Am I right here? What is going on?

 

Any help here is appreciated as I'm at a loss.

 

 

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Turns out the issue was that we had been sold an EM subscription instead of a P1 subscription and therefore apps published from Premium capacity were publishing as regular apps to regular capacity.

 

We had purchased the subscription as part of a Microsoft SA promo and it was meant to be a P1 SKU but it looks like it was in fact configures as an EM2 SKU on the promo. They have switched it over and sharing to free users in the organization works as expected now.

 

Thanks all for your feedback and hopefully this helps anyone else with the same issue. Apparently we weren't the only user with this problem.

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