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po
Post Prodigy
Post Prodigy

User sees older version of report to others

Hi,

 

We have a report and noticed user was seeing older version of report in service.

 

Report part of workspace and app

 

Added empty page to see if user saw that but didn't even see that page.

 

Also deleted actual report itself bu they still have report showing on list.

 

Any thoughts on why this is - know can take 5 to 10 minutes and can take a day to filter through but only a dozen or so users have access to the app and workspace.

 

Thanks

1 ACCEPTED SOLUTION

Hi,

 

Thanks for update - noticed we hadn't published the app which seemde to sort it - was suing import mode.

 

One thing have also noticed sometimes have to physically delete report from service and reupload for filter to be reflected correctly.

 

Thanks

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2 REPLIES 2
v-yuta-msft
Community Support
Community Support

@po ,

 

Are you using import mode or direct query mode to connect to data source? If you are using import mode, you should click "Refresh Now" icon as below:

Capture.PNG 

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi,

 

Thanks for update - noticed we hadn't published the app which seemde to sort it - was suing import mode.

 

One thing have also noticed sometimes have to physically delete report from service and reupload for filter to be reflected correctly.

 

Thanks

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