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MHald Frequent Visitor
Frequent Visitor

User account change is not reflected when republishing an App

We have a user that had a name/email address change and this was updated in the O365 portal.  When we add the user to a Power BI App., the email shows appropriately and we are able to publish the App.

 

If we republish the App again, it fails on this user and displays the old email address.  We cannot publish the app. unless that user is removed.  

 

Has anyone seen this behavior?

 

Thanks for any input/solutions.

2 REPLIES 2
Community Support Team
Community Support Team

Re: User account change is not reflected when republishing an App

HI @MHald,


I can't found any related issues and effective solution to solve this issue.

For your scenario, I'd like to suggest you submit a support ticket for further support.

 

Support Ticket.gifsubmit a support ticket

 

Regards,

XIaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



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MHald Frequent Visitor
Frequent Visitor

Re: User account change is not reflected when republishing an App

Will do, thank you!

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