Usage metrics not updating

[Aleph18]

Hi, 

Usage metrics show data from October, how do I fix this please?

when requesting usage metrics as following:

I get data from last October:

One colleague gets updated metrics on same report, so it seems an issue with my settings.

Thank you,

A.

[v-chenwuz-msft · Accepted solution]

Hi @Aleph18 ,

About Usage metrics dataset, Power BI refresh this dataset daily by design. There is no where to configure schedule refresh.

There are several possible reasons why power bi does not refresh the dataset.
1 Credentials expired. You can Update usage metrics report credentials.

2 Delete the existing Usage Metrics Report dataset. Then you can run View Usage Metrics again to generate a new dataset with its associated improved usage metrics reports.

More detail please refer this article.

Usage metrics report dataset 

Best Regards

Community Support Team _ chenwu zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.