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gooranga1 Senior Member
Senior Member

Usage Metrics not picking up new reports

I have seen a few cases on here about the usage metrics not working but they seem to have been resolved. Currently if I deply new pbix files to  workspace that has already a usage report saved these new reports do not appear on the report.


We also have an entirely new workspace and that is also showing blank usage and I know definitely it should not be. 


Is this refresh problem ongoing? One of the existing usage reports we saved now has a message saying "due to inactivity scheduled refresh has been deactivated. We are starting it again now, check back later". But it has said this for the last week. When I try to create a new usage report in same workspace based on the new report it's just blank??




Shame as these usage reports were proving useful for the justification of new license purchases.

v-yulgu-msft Super Contributor
Super Contributor

Re: Usage Metrics not picking up new reports

Hi @gooranga1,


From here, it looks like a known issue that sometimes usage report are missing data.



Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
gooranga1 Senior Member
Senior Member

Re: Usage Metrics not picking up new reports

hi @v-yulgu-msft


Yes I did see that but the issue we are seeing is that we do not get any usage metrics on any newly deployed reports, at all.


It simply doesn't work for new reports.

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