Usage Metrics lost in all V2 workspaces

[Anonymous]

Hi all,

We have lost all usage metrics in our V2 workspaces before June 13th while usage data in V1 workspaces is still available. Has something in service changed during the weekend?

Usage Report June 15th

On June 10th specific report still had 462 viewers and 7723 views which are now gone 😐

Opportunity Report Usage June 10th

BR,

Mika Kouvo

@kayumsf

[Anonymous]

Hi all,

I just noticed that usage history is lost only in new usage report:

selection

new metrics

Old usage metrics of same report still have full 90 days data:

old metrics

KR,

Mika Kouvo

ping @collinq 

[collinq]

Hi @Anonymous ,

I believe that the new usage metrics reports use only the last 30 days.  Do you think that this is the problem?  There are a number of ideas that request longer durations.  Perhaps you can vote for one of those?

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!

[Anonymous]

Hi @collinq, it's true metrics are available for last 30 days, but that is not the case here - instead of 30 days data we now have only 2 days data available.

[collinq]

Hi @Anonymous ,

Is it possible that the admin changed these  settings and then changed them back? (selecting the Delete all?)

Or, is it possible that the O365 admin turned off audit logs for internal activity and then back on?

It seems to me that if the old versions still have data then the new ones should as well but if it only new workspaces that may have been affected by an admin then maybe this is possible?

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!

[Anonymous]

Hi @collinq,

This (deleting existing usage metrics content) was also our initial thought and we're waiting confirmation from admins, but as you said this should have affected also V1 workspaces which is not the case and would like MS to comment if this is possible.