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NickTrent32 Frequent Visitor
Frequent Visitor

Usage Metrics in New Workspace

I have a report published in a new Power BI workspace. After usage metrics were enabled on 03/19, the usage metric icon appeared next to my report. Usage metrics have been updating regularly over the last week. However, it is only tracking usage by users listed as an Admin or Contributor on my workspace. It is not tracking usage by users who have access to my app, and therefore my report.

 

Access is provided by adding distrution lists, as opposed to individual users. And I know that users have been accessing the report over the last week. 

 

Is that the intended functionality? Or is there an issue with usage metrics tracking usage from users via a Power BI app?

1 ACCEPTED SOLUTION

Accepted Solutions
NickTrent32 Frequent Visitor
Frequent Visitor

Re: Usage Metrics in New Workspace

I ended up solving this issue. The usage metrics button next to the report within your workspace will show you usage metrics for the undistributed report. Therefore, it will only show users who are admins, contributors, or members on your workspace.

 

The distributed report has separate usage metrics. These are accessible by navigating to Shared with me > click your app in the left navigation, and then click Report Usage Metrics Report. This usage metrics report aggregates usage metrics across all reports within your app, with no build in slicer to filter by report. I ended up editing that report and built my own Usage Metrics report with a Report DisplayName slicer added.

 

This is a bit unintuitive. I would prefer the Usage Metrics button within the app show the usage metrics for both my distributed report and the report within my app.

8 REPLIES 8
Community Support Team
Community Support Team

Re: Usage Metrics in New Workspace

hi, @NickTrent32 

For it is a preview feather and just were enabled on 03/19, 

I would suggest you create a support ticket here to get a confirmatory answer.

 

Best Regards,

Lin

 

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
joangarcia Frequent Visitor
Frequent Visitor

Re: Usage Metrics in New Workspace

I have the same issue. I have just created a support ticket.

 

Thank you. 

giusvizz8 Visitor
Visitor

Re: Usage Metrics in New Workspace

I have the same issue

News?

 

Thanks

NickTrent32 Frequent Visitor
Frequent Visitor

Re: Usage Metrics in New Workspace

I am working with Microsoft support to troubleshoot the issue. They have raised a bug with the product team on Thursday, April 4. I'll give an update once I know more.

NickTrent32 Frequent Visitor
Frequent Visitor

Re: Usage Metrics in New Workspace

I ended up solving this issue. The usage metrics button next to the report within your workspace will show you usage metrics for the undistributed report. Therefore, it will only show users who are admins, contributors, or members on your workspace.

 

The distributed report has separate usage metrics. These are accessible by navigating to Shared with me > click your app in the left navigation, and then click Report Usage Metrics Report. This usage metrics report aggregates usage metrics across all reports within your app, with no build in slicer to filter by report. I ended up editing that report and built my own Usage Metrics report with a Report DisplayName slicer added.

 

This is a bit unintuitive. I would prefer the Usage Metrics button within the app show the usage metrics for both my distributed report and the report within my app.

MEEnergy Frequent Visitor
Frequent Visitor

Re: Usage Metrics in New Workspace

I was able to get it to work the same way you described going through "Shared with me".  However mine are no longer showing any metrics.  Is it still working for you now?

NickTrent32 Frequent Visitor
Frequent Visitor

Re: Usage Metrics in New Workspace

@MEEnergy Yes, the usage metrics are updating each day for me.

MEEnergy Frequent Visitor
Frequent Visitor

Re: Usage Metrics in New Workspace

I figured out what I was doing wrong.  I was still clicking on the little usage icon under actions.  It works when I cick on the "Dashboard usage metrics report".  Everythings working for me now.