Usage Metrics Always Blank

[bryker]

Hello.  I have several reports deployed, with me and a few others regularly accessing them either through the Teams app, Desktop, or the portal.

For all of these reports, their Usage Metrics are always blank. 

This used to work on at least one report, but now they are all blank.

I know this was an issue in the past.  Is it still?

Thanks!

[v-janeyg-msft]

Hi,  @bryker 

Is your problem been solved? If you need any help please let me know.

Best Regards

Janey Guo

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-janeyg-msft]

Hi, @bryker 

I find a similar solved case:Solved: Usage metric are blank - Microsoft Power BI Community

It mentioned: To see all the usage metrics data in the workspace, you'll have to remove a filter. By default, the personalized report is filtered to display metrics for only the dashboard or report that was used to create it.

You can check it, maybe helps.

If you still have problems, please feel free to ask me.

Best Regards

Janey Guo

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Greg_Deckler]

@bryker I'll see what mine look like. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".