cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Helper V
Helper V

Upgrade to Office 365 breaks Sharing to external user

Hi Community,

 

I have a workspace with both external and internal members which was created probably 1 year ago at-least.


The workspace has a report App which was previously working fine until the user upgraded to Office 365..Now its stopped working..

 

Is there a recommend action i should take to fix  the issue?  Should i get the IT people to recreate the guest account and then add them back to the workspace again?

 

The user is setup as a guest already on the internal domain but i cannot share the report like i previously did i get the message shown below? and the share is greyed out...previously this was just a warning message.

Share report option doenst allow external users?Share report option doenst allow external users?

Workspace showing external memeber

External user shown as member in workspaceExternal user shown as member in workspace

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Community Support
Community Support

Re: Upgrade to Office 365 breaks Sharing to external user

Hi THEG72,

 

Please check if the external user are in azure portal. Click AAD-> User as below:

Capture.PNG 

 

Regards,

Jimmy Tao

View solution in original post

1 REPLY 1
Highlighted
Community Support
Community Support

Re: Upgrade to Office 365 breaks Sharing to external user

Hi THEG72,

 

Please check if the external user are in azure portal. Click AAD-> User as below:

Capture.PNG 

 

Regards,

Jimmy Tao

View solution in original post

Helpful resources

Announcements
Meet the 2020 Season 2 Power BI Super Users!

Meet the 2020 Season 2 Power BI Super Users!

Find out who's part of the program this season, and welcome the new Super Users.

August 2020 Community Challenge: Can You Solve These?

August 2020 Community Challenge: Can You Solve These?

We're excited to announce our first cross-community 'Can You Solve These?' challenge!

July 2020 Community Highlights

July 2020 Community Highlights

Learn about the exciting things that happened in July.

Featured Data Story of The Month

Featured Data Story of The Month

All Data Stories Gallery contributions are reviewed for each month. We select a contribution and feature the community member the following month.

Power BI Dev Camp - Developing with .NET Core

Power BI Dev Camp - Developing with .NET Core

Learn how to develop custom web applications for Power BI using .NET Core 3.1 and .NET 5.

Top Solution Authors
Top Kudoed Authors