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juliarossberg Frequent Visitor
Frequent Visitor

Update Problem

Hi guys. 

 

I've a dashboard with database which update every 30 minutes. Gateway is all set.

However, the dashboard just update when I click the bottom update and not by itself. 

Is it possible to automate this update?

2 REPLIES 2
Community Support Team
Community Support Team

Re: Update Problem

Hi @juliarossberg,

 

What data source of your report and how do you connect it, import, direct query of live connection?

 

Actually, tile refresh updates the cache for tile visuals, on the dashboard, once data changes. This happens about every fifteen minutes.

 

In addition, you could have a reference of this similar thread.

 

If you still need help, please feel free to ask.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support Team
Community Support Team

Re: Update Problem

Hi @juliarossberg,

 

Have you solved your problem?

 

If you have solved, please accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

 

If you still need help, please feel free to ask.

 

Best  Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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