Unable to subscribe to emails

[Anonymous]

Hello,

I was unable to subscribe to emails for any reports. The ‘Subscribe to emails” screen just hangs with a spinner, tried multiple browsers.

Page like below screen snapshot, when I tracking JS console, it has error like files lost.

Anybody can help me about this issue?

Thanks,

[Anand24]

Hi @Anonymous, @jthomson and @gigli ,

I faced this issue today as well but fortunately, I was able to somehow get a solution. This is an issue with Power BI Services.

Here is the solution:

Switch ON "New look" and then subscribe.

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[Anand24]

Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

[gigli]

I am experiencing the same issue as well. Yesterday was the first time I experienced the issue.

[jthomson]

Hi,

Also getting the same issue, probably just going to raise a support ticket

[Greg_Deckler · Accepted solution]

@Anonymous - You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".