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chermus
Frequent Visitor

Unable to remove broken Dashboard tile

Hello Community,

 

I have a broken dashboard tile that I am unable to edit or remove.  Where the ellipses should be to access the menu on hover, there is nothing. I can only resize and/or move the tile.  I have re-pinned the report to the dashboard and the new tile is working as expected. Any ideas? Thank you!

 

chermus_0-1670348492579.png

 

Chelsea

1 ACCEPTED SOLUTION

That is really unusual I would say if you cannot get it resovled to then log a support ticket!





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GilbertQ
Super User
Super User

Great to hear!





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chermus
Frequent Visitor

Hi @GilbertQ,

 

Unfortunately logging out/in doesn't resolve the error. Nor does logging in through an Incognito window.

This issue is present on two different dashboards (same report tile).

That is really unusual I would say if you cannot get it resovled to then log a support ticket!





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I logged a ticket as suggested. Then I checked the dashboard and the tile was gone. I'll take it 🙂

GilbertQ
Super User
Super User

Hi @chermus 

 

What happens if you log out and log back in and see if that resolves the error?

 

Or if you try incognito window does that also help?





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