Unable to pin visualization to dashboard

[edhans]

Is anyone seeing an issue being unable to pin a visualization from a report to a dashboard? I had a report last updated around April 2018 that I just updated and republished using the Nov 2018 desktop.

When I hover over the visualization (a card) the Pin icon doesn't show up. No menu does, in fact, so I cannot export that table visualization, sort, or anything. Other reports work fine, including some that have been published with the Nov 2018 file.

If I right-click on the visual, I just get a tiny tooltop that says "(no action available)"

I have another card on this report taht was already on a dashboard, and that still works, but I cannot add others from this report. Is this a PBID issue, or the service not working right?

[v-danhe-msft]

Hi @edhans,

Based on my research, it is a known issue and it will be fixed in a few days, hope it could help you.

Workarounds attempted:
Published the same report in other workspace and able to pin the report to Dashboard.

Regards,

Daniel He

[edhans · Accepted solution]

Thanks @v-danhe-msft

I think I figured out, at least on my end, what the issue is. When I went in to File|Options|Report Settings, and unchecked "Hide the visual header in reading view" then published, that change didn't get saved. I had to uncheck it, then manully save the file, then publish.

Something in the November desktop is not recognizing that there has been a change for that setting, and thus doesn't require you to save before publishing, so I suppose it publishes the last saved file assuming you've made no other changes to the file.

If you have made other changes, it does ask to save. So minor bug from my standpoint, but a frustrating one.

[v-danhe-msft]

Hi @edhans,

The Product Group have replied me that the problem will be updated tomorrow, I suggest you test it again and 

if your problem could been solved, could you please mark the reply as Answered?

Regards,

Daniel He

[edhans]

I accepted my workaround as a solution.

[Seth_C_Bauer]

@edhans Open the report in the Power BI Desktop, check to see if the format option for that card visual has the "Visual Header" set to "off" - this will make the visual behave like you are describing where you won't see the pin icon or be able to act on it.

[edhans]

Thanks @Seth_C_Bauer

Visual Header is ON for all visuals in the model. Very small, just 4 items.

In PBI settings, under Report, both Hide Visual Header in Reading Mode and Use Modern Visual Header are selected, but I published this file 4-5 times with those options set/not set trying to fix it. No luck.

[Seth_C_Bauer]

@edhans hmm. Have you tried deleting the visual and re-creating it? Occasionally I'll run into some kludgy issue with the visual not working as expected and this works. 

[edhans]

I'll have to try later. The problem is no visual is working, so my tables cannot be exported or sorted for example. It is like the entire report is in read only mode. I can click columns in a table visual to sort, or data to crosshighlight, but I cannot access the ellipsis menu to spotlight, pin, anything. Not wanting to delete the tables and recreate honestly.

[edhans]

At the top of the report I clicked on Edit Report. From there, I could pin visuals. So that works, and that is ok for what I need, but this report is still not letting me export data or allowing an end-user to pin a card. I cannot figure out what I could have done to cause this.