cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
sixtoquiles
Helper II
Helper II

Unable to loging

HI, I have problem to sign to my account.

 

1. My account is personal, but I put @mycompanyname.com, now make a redirect to a page with my company name.

2. Don't recognize my logging.

3. I try to recover my password but my username is not recognize.

 

WHAT CAN I DO? Where i can call to get support please...

 

The account is active because all my embed link is working. 

 

I NEED HELP ASAP!!!

1 REPLY 1
v-sihou-msft
Microsoft
Microsoft

@sixtoquiles

 

Power BI only accepts work email. I assume your company have O365 tenant already. Please have your organization administrator verify if your account is still assigned with Power BI license. 

 

 If you have license, but still unable to login, please create a support ticket

 

Regards,

 

 

Helpful resources

Announcements
PBI_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Teds Dev Camp Oct. 2021 768x460.jpg

Power BI Dev Camp - October 28th, 2021

Mark your calendars and join us for our next Power BI Dev Camp!