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maserr
Helper IV
Helper IV

Unable to log in in Desktop

Hi there,

 

I haven't been able to Sign in on Power BI desktop for several hours so I am not able to publish my reports on the service. At the same time, when trying to access to app.powerbi.com I neither can access so I have to navigate using some URL stored on my browser. There is something happening with the IP: DNS_PROBE_FINISHED_NXDOMAIN

 

Is anyone finding the same issue?

 

Thanks in advance,

1 ACCEPTED SOLUTION
Greg_Deckler
Super User IV
Super User IV

Found this:

Power BI customers using Desktop version older than February 2020 may see a message saying "Sorry, but we're having trouble signing you in. AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application" when attempting to sign in. To resolve this issue customers should upgrade to the latest version of the Power BI Desktop client.
 
Power BI customers with older browser versions may encounter issues signing in to the service, please make sure you are using the latest version. Power BI supported list of browsers is documented at Link. Due to a known incompatibility bug in WebKit Link, Safari users on MacOS 10.14 or iOS12 may experience similar issues. This bug is resolved with MacOS 10.15 and iOS 13.
 

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View solution in original post

5 REPLIES 5
Greg_Deckler
Super User IV
Super User IV

Found this:

Power BI customers using Desktop version older than February 2020 may see a message saying "Sorry, but we're having trouble signing you in. AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application" when attempting to sign in. To resolve this issue customers should upgrade to the latest version of the Power BI Desktop client.
 
Power BI customers with older browser versions may encounter issues signing in to the service, please make sure you are using the latest version. Power BI supported list of browsers is documented at Link. Due to a known incompatibility bug in WebKit Link, Safari users on MacOS 10.14 or iOS12 may experience similar issues. This bug is resolved with MacOS 10.15 and iOS 13.
 

---------------------------------------

@ me in replies or I'll lose your thread!!!

I have a NEW book! 
DAX Cookbook from Packt
Over 120 DAX Recipes!




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!




View solution in original post

Thanks a lot Greg! The solution has been as easy as updating my browser...! So I am already able to publish reports and navigate throw app.powerbi.com

Nice!

---------------------------------------

@ me in replies or I'll lose your thread!!!

I have a NEW book! 
DAX Cookbook from Packt
Over 120 DAX Recipes!




Did I answer your question? Mark my post as a solution!

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Greg_Deckler
Super User IV
Super User IV

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


---------------------------------------

@ me in replies or I'll lose your thread!!!

I have a NEW book! 
DAX Cookbook from Packt
Over 120 DAX Recipes!




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!




Greg_Deckler
Super User IV
Super User IV

So when you go here:
https://powerbi.microsoft.com/en-us/

And click Sign-In, what happens?

I am not seeing any kind of similar issue.

---------------------------------------

@ me in replies or I'll lose your thread!!!

I have a NEW book! 
DAX Cookbook from Packt
Over 120 DAX Recipes!




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!




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